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Archive for the ‘Performance Management in Call Centre’ Category


Where is the best place to search for a VP of call center operations? 150 – 200K per year plus bonus?

Title: Vice President, Service Delivery “Coaching Centers”
Department: Service Delivery
Reports To: SVP, Client Operations
Location: Boston/extensive travel to regional sites. Other sites may be considered
Company Overview:
Health Dialog is a rapidly growing health care company that is improving the appropriateness of medical care by helping patients actively participates in medical treatment choices. Its unique business model is reinventing [...]

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